服务条款

Terms of Service
Terms of Service — Last updated: November 7, 2026. Welcome to Kokomi ("we", "us", "our"). By visiting our website at kokomi.store and purchasing from us, you agree to these Terms of Service. Products and Pricing: We sell cute phone cases and accessories. All prices are listed in US dollars (USD) and are subject to change without notice. The price shown at checkout is the price you pay. We reserve the right to correct pricing errors and to refuse or cancel any order. Orders and Payment: When you place an order, you agree to provide accurate contact, shipping and payment information. We accept secure checkout with PayPal. Your order is confirmed once payment is received. We may cancel an order if an item is unavailable or if we suspect fraud, and we will refund you in full if that happens. Shipping: All orders ship from China with free worldwide shipping. Estimated delivery to the United States is 7-15 business days from dispatch. Delivery times are estimates, not guarantees, and may be affected by customs, holidays or carrier delays. We use DDP (duties-paid) shipping lines so you should not be charged extra duties on delivery, but we cannot control customs decisions in your country. Returns and Refunds: Please see our Refund Policy. If an item arrives damaged or wrong, contact us within 14 days of delivery and we will arrange a replacement or refund. Intellectual Property: All content on this site, including our Kokomi name, logo and product photos, belongs to Kokomi unless otherwise stated. Do not copy or reuse our content without permission. Limitation of Liability: Our products are provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from use of our products or site. Contact Us: Questions about these terms? Email us at 13641324794@163.com or find us on TikTok @kokomi9738.